Omniverse Data Collection & Use FAQ
NVIDIA Omniverse Enterprise is a simple to deploy, end-to-end collaboration and true-to-reality simulation platform that fundamentally transforms complex design workflows for organizations of any scale.
In order to improve the product, Omniverse software collects usage and performance behavior. When an enterprise manages Omniverse deployment via IT managed launcher, IT admin is responsible to configure the data collection setting. If consent is provided, data is collected in an aggregate manner at enterprise account level. Individual user data is completely anonymized.
Frequently Asked Questions
Q: What data is being collected and how is it used?
A: Omniverse collects usage data when you install and start interacting with our platform technologies. The data we collect and how we use it are as follows.
Installation and configuration details such as version of operating system, applications installed - This information allows us to recognize usage trends & patterns
Identifiers, such as your unique NVIDIA Enterprise Account ID(org-name) and Session ID which allow us to recognize software usage trends and patterns.
Hardware Details such as CPU, GPU, monitor information - This information allows us to optimize settings in order to provide best performance
Product session and feature usage - This information allows us to understand user journey and product interaction to further enhance workflows
Error and crash logs - This information allows to improve performance & stability for troubleshooting and diagnostic purposes of our software
Q: Does NVIDIA collect personal information such as email id, name etc. ?
A: When an enterprise manages Omniverse deployment via IT managed launcher, IT admin is responsible to configure the data collection setting. If consent is provided, data is collected in an aggregate manner at enterprise account level. Individual user data is completely anonymized.
Q: How can I change my data collection setting - opt-in to data collection?
A: NVIDIA provides full flexibility for an enterprise to opt-in to data collection. In the .config folder there is a privacy.toml file which can be set to “true”. For detailed instructions, review the appropriate installation guide:
Q: How can I change my data collection setting - opt-out of data collection?
A: NVIDIA provides full flexibility for an enterprise to opt-out of data collection. In the .config folder there is a privacy.toml file which can be set to “false”. For detailed instructions, review the appropriate installation guide:
Q: How can I request the data Omniverse Enterprise has collected?
A: If you are an Enterprise customer, please file a support ticket on NVIDIA ENterprise Portal. If any data was collected, NVIDIA will provide all data collected for your organization within 30 days.
Q: How will Omniverse collect data in a scenario where my enterprise is firewalled with no Internet access?
A: No data will be collected in a firewalled scenario.